Seriously? I was away from home for a couple of days - so the internet goes down and I can't check things are all OK at home?
Then, after a rather stressful day, having a tumour removed, I spend an evening trying to get the shitty HomeHub to reconnect....
Sorry but I pay a load of cash each month for this crap - and you intend to increase the price?
Just spent a couple of days aways - as mentioned - at my daughters' flat - with 50 meg internet - no way am I getting a decent service here. BT - you will be dumped come December (or earlier if I have my way!)
Totally unacceptable
Monday, September 01, 2014
Wednesday, August 27, 2014
My friends at BT again!
So, my dear chums at BT have announced a price hike for later in the year.
How can they have the cheek?
My sub one Meg internet isn't fit for purpose, the phone line is crackly and often unusable and they make me pay a fortune per month for this supposed service and a line rental charge which is really high.
Most people can simply ring their nearest cable or fibre provider and move, or perhaps contact another ISP who supply a service on copper lines. Here, the choice is much more restricted.
No cable, no fibre and even many of the alternative ISPs such as Primus don't operate here.
So the choice is basically BT or their subsidiary PlusNet, or some other equally terrible and overpriced outfit such as Talk Talk.
I use my mobile phone when I need to download anything - at least that gets a decent 3G speed here, but it isn't really practical on a day to day basis, plus my provider won't allow me to tether it unless I pay extra and even then there is a really low limit of a couple of gigs per month which would be pretty useless as my main connection (imagine the data used by my daughter watching TV programmes online as we don't have a TV)
I will need to do some serious thinking about whether to ditch the broadband altogether. Expensive and poor quality service which I am not happy about.
How can they have the cheek?
My sub one Meg internet isn't fit for purpose, the phone line is crackly and often unusable and they make me pay a fortune per month for this supposed service and a line rental charge which is really high.
Most people can simply ring their nearest cable or fibre provider and move, or perhaps contact another ISP who supply a service on copper lines. Here, the choice is much more restricted.
No cable, no fibre and even many of the alternative ISPs such as Primus don't operate here.
So the choice is basically BT or their subsidiary PlusNet, or some other equally terrible and overpriced outfit such as Talk Talk.
I use my mobile phone when I need to download anything - at least that gets a decent 3G speed here, but it isn't really practical on a day to day basis, plus my provider won't allow me to tether it unless I pay extra and even then there is a really low limit of a couple of gigs per month which would be pretty useless as my main connection (imagine the data used by my daughter watching TV programmes online as we don't have a TV)
I will need to do some serious thinking about whether to ditch the broadband altogether. Expensive and poor quality service which I am not happy about.
Tuesday, July 29, 2014
All roads....
Originally, this was going to be a post about the fun I have been having with my two Raspberry Pis, but now I have another ramble on my mind!
Linux distros.....
So, I was looking today at Distrowatch (a website which claims to show the popularity of various distros - but I know it can be manipulated (legally) by a distro asking its users to do certain things!)
Anyway, this is tied in to the (what seems to be certain) demise of my old distro, Yoper (and my later distro PCLinuxOS).
If you look at the top distros based on page rankings, Yoper has vanished (as indeed it is now dead, then I expected this). However, other distros seem to be limping along, dispite no updates for a long time (check out Mandriva for example, whose last (official, stable) release was August 2011 - yet they are still there at number 69!)
A look at the top few suggests that Mint is the most popular distro - and has been for some time.
Presumably this is because the Ubuntu family split their vote with the various variants they have? I personally use Xubuntu for many of my machines (although I am a PCLinuxOS XFCE fan myself).
Some of the choices are really odd - several of the Linux distros in the top 100 are either dead or pretty much so! Others are old, specialist distros which are ancient too!
I have never been a fan of Distrowatch - it is very easy to manipulate the results and doesn't reflect what I see on users machines in general..
From my own experience, the top distros are all Debian based. So the -buntu family, Mint and indeed the original Debian itself.
Amusing to see dear old Puppy still hovering around the top 10 - and Knoppix still in the top 60 (and Knoppix is quite aged now!)
I am downloading the latest live version of my favourite current distro - PCLinuxOS at the moment. Sadly their XFCE version is currently sleeping, but the KDE variant is updated and this is what I am grabbing for various testings. I prefer the XFCE desktop for my machines, but still prefer their KDE version to Ubuntu for example! (I use Xubuntu currently on most of my machines, but not all!)
Linux distros.....
So, I was looking today at Distrowatch (a website which claims to show the popularity of various distros - but I know it can be manipulated (legally) by a distro asking its users to do certain things!)
Anyway, this is tied in to the (what seems to be certain) demise of my old distro, Yoper (and my later distro PCLinuxOS).
If you look at the top distros based on page rankings, Yoper has vanished (as indeed it is now dead, then I expected this). However, other distros seem to be limping along, dispite no updates for a long time (check out Mandriva for example, whose last (official, stable) release was August 2011 - yet they are still there at number 69!)
A look at the top few suggests that Mint is the most popular distro - and has been for some time.
Presumably this is because the Ubuntu family split their vote with the various variants they have? I personally use Xubuntu for many of my machines (although I am a PCLinuxOS XFCE fan myself).
Some of the choices are really odd - several of the Linux distros in the top 100 are either dead or pretty much so! Others are old, specialist distros which are ancient too!
I have never been a fan of Distrowatch - it is very easy to manipulate the results and doesn't reflect what I see on users machines in general..
From my own experience, the top distros are all Debian based. So the -buntu family, Mint and indeed the original Debian itself.
Amusing to see dear old Puppy still hovering around the top 10 - and Knoppix still in the top 60 (and Knoppix is quite aged now!)
I am downloading the latest live version of my favourite current distro - PCLinuxOS at the moment. Sadly their XFCE version is currently sleeping, but the KDE variant is updated and this is what I am grabbing for various testings. I prefer the XFCE desktop for my machines, but still prefer their KDE version to Ubuntu for example! (I use Xubuntu currently on most of my machines, but not all!)
Thursday, July 24, 2014
More broadband speed ramblings!
So on Tuesday, I had to go to the local village doctors surgery. It is held in our village hall, which is next door to the house of some well known local people.
Whilst I was there, I noticed that I was connected to a BT wifi hotspot through my phone. Interesting I thought - I wonder how fast the local people internet must be.
Now BT encourage their members to opt in to their wifi hotspot deal - also was known as Fon - where you share a small percentage of your broadband to those who might be in your general area, in exchange for obviously being able to use other peoples shared wifi.
Bear in mind that only a small percentage of the bandwidth is shared - with less shared if you - as the main account holder are using the connection to its max - so I was interested to see what sort of shared speed I would get from their wifi
A swift Speedtest later and I find that the "shared" speed is 4.5Mb/s (later I got over 5) - so goodness knows what they get themselves!
I get 800kb/s to 1Mb/s as my main connection - not as a small shared wifi hotspot!
Then BT wonder why I hate the fact that they dumped all the 4G trialists to remain on this crap whilst using 4G to make little or no difference to city dwelling yuppies.
Whilst I was there, I noticed that I was connected to a BT wifi hotspot through my phone. Interesting I thought - I wonder how fast the local people internet must be.
Now BT encourage their members to opt in to their wifi hotspot deal - also was known as Fon - where you share a small percentage of your broadband to those who might be in your general area, in exchange for obviously being able to use other peoples shared wifi.
Bear in mind that only a small percentage of the bandwidth is shared - with less shared if you - as the main account holder are using the connection to its max - so I was interested to see what sort of shared speed I would get from their wifi
A swift Speedtest later and I find that the "shared" speed is 4.5Mb/s (later I got over 5) - so goodness knows what they get themselves!
I get 800kb/s to 1Mb/s as my main connection - not as a small shared wifi hotspot!
Then BT wonder why I hate the fact that they dumped all the 4G trialists to remain on this crap whilst using 4G to make little or no difference to city dwelling yuppies.
Tuesday, July 22, 2014
BT where are you
Soooo..... where was the call from the BT minion I was promised? Seems they don't want to talk to those people who ask awkward questions which deviate from their basic crib sheet.
Shame on you BT. The main UK provider of telecoms, but absolutely shit useless at dealing with questions.
The only reason I still pay you useless feckers - and indeed the only reason I have an internet connection at all - is that my wife and daughter won't let me cancel as yet. I will cancel as soon as I can though - believe me!
Shame on you BT. The main UK provider of telecoms, but absolutely shit useless at dealing with questions.
The only reason I still pay you useless feckers - and indeed the only reason I have an internet connection at all - is that my wife and daughter won't let me cancel as yet. I will cancel as soon as I can though - believe me!
Friday, July 18, 2014
BT - strange lot!
Well, my BT provided router (a HomeHub3 - revision A) is known for not being particularly good when it comes to setting up port forwarding. I have seen this before when setting up port forwarding, but not enough of a problem to bother me.
This week I had cause to set up port forwarding for VNC so I could carry out an experiment. The BT HomeHub has a number of preset port forwarding rules built in - and one of those opens the ports needed for VNC. So I went into the hub and set the VNC preset up - applied the rules etc and the hub tells me all is good.
But, when I try to VNC into the relevant machine, no luck. So I check the open ports with a couple of websites - and the relevant ports (specifically port 5900) are not open! BT hub says they are - but they are not.
So, I fire off an email to BT, complaining about the useless hub.
After lunch today (well, yesterday now!), I get a phone call from them. A nice lady tries to explain all about things to me, but when I explain the actual issue, she goes off to get her crib sheet on port forwarding! After various dead end suggestions, she tells me that BT don't support port forwarding on residential lines and that I need a business line! I remark that the HomeHub3 is a residential router and has port forwarding built in - although it doesn't work!
She just repeats that port forwarding needs a business line. Truly bullpoop!
Eventually, I give up, accept her fairy tale and decide to escalate the issue with someone who perhaps doesn't need to read from a crib sheet to answer basic questions.
Anyway, shortly after this call had ended, I get another call from BT. This time it is a bloke. Same basic start - what is my problem etc. I explain the issue, tell this one that I am familiar with using a computer and port forwarding etc before he goes for the crappy crib sheet. Eventually, he accepts there may be an issue with the port forwarding. This chap decided he needed to speak with some tech people at BT before answering my questions - so he will ring me on Monday!
Lets see what happen then!
This week I had cause to set up port forwarding for VNC so I could carry out an experiment. The BT HomeHub has a number of preset port forwarding rules built in - and one of those opens the ports needed for VNC. So I went into the hub and set the VNC preset up - applied the rules etc and the hub tells me all is good.
But, when I try to VNC into the relevant machine, no luck. So I check the open ports with a couple of websites - and the relevant ports (specifically port 5900) are not open! BT hub says they are - but they are not.
So, I fire off an email to BT, complaining about the useless hub.
After lunch today (well, yesterday now!), I get a phone call from them. A nice lady tries to explain all about things to me, but when I explain the actual issue, she goes off to get her crib sheet on port forwarding! After various dead end suggestions, she tells me that BT don't support port forwarding on residential lines and that I need a business line! I remark that the HomeHub3 is a residential router and has port forwarding built in - although it doesn't work!
She just repeats that port forwarding needs a business line. Truly bullpoop!
Eventually, I give up, accept her fairy tale and decide to escalate the issue with someone who perhaps doesn't need to read from a crib sheet to answer basic questions.
Anyway, shortly after this call had ended, I get another call from BT. This time it is a bloke. Same basic start - what is my problem etc. I explain the issue, tell this one that I am familiar with using a computer and port forwarding etc before he goes for the crappy crib sheet. Eventually, he accepts there may be an issue with the port forwarding. This chap decided he needed to speak with some tech people at BT before answering my questions - so he will ring me on Monday!
Lets see what happen then!
Thursday, July 17, 2014
Mid July ramble
OK, Microsoft backed down and the domains seem to have been returned to the control of No-IP. However, I ended up changing to a new dynamic domain from the guys there - who were pretty quick to offer domains which had not fallen foul of MS to their members.
Seems to be the way of the future though - our Government here in the UK are now rushing through - with cross party support! - a law to allow the UK to spy on our communications. Whilst I am not some radical terrorist or maniacal right wing (or left wing or whatever wing) bad guy, my emails, phone calls and even web browsing can be collected and spied on by the various branches of the UK (and USA of course) secret services.
Pretty scary isn't it? The Apologists will always say that if you have nothing to hide you have nothing to fear. But my view is that I object to my (non bad guy) interweb use being collated by these secret organisations.
Well, I am getting to the point where I shall pull the plug on the web here - I don't need it and my connection is so slow that any interference will bring it to a stop.
Dear Mr Cameron - Piss Off trying to spy on law abiding citizens. K Thx Bye
Seems to be the way of the future though - our Government here in the UK are now rushing through - with cross party support! - a law to allow the UK to spy on our communications. Whilst I am not some radical terrorist or maniacal right wing (or left wing or whatever wing) bad guy, my emails, phone calls and even web browsing can be collected and spied on by the various branches of the UK (and USA of course) secret services.
Pretty scary isn't it? The Apologists will always say that if you have nothing to hide you have nothing to fear. But my view is that I object to my (non bad guy) interweb use being collated by these secret organisations.
Well, I am getting to the point where I shall pull the plug on the web here - I don't need it and my connection is so slow that any interference will bring it to a stop.
Dear Mr Cameron - Piss Off trying to spy on law abiding citizens. K Thx Bye
Tuesday, July 01, 2014
No-Ip and Microsoft
SO Microsoft flexed their muscle (i.e cash and power) to get 22 No-IP domains removed from the web - including the one I was using (no-ip.biz).
MS claim that bad people were using these no-IP domains in connection with malware.
Well Microsoft, in case you haven't noticed, these malwares, naughty though they may well be, presumably only run on Microsoft OS enabled computers. So it could be argued that you yourselves are permitting malware and perhaps the flaws in Windows are what should be addressed rather than removing legitimate websites (mine is simply a database of a specific surname) from the internet.
I do not use MS operating systems, so I don't have any problem with malware. Perhaps, if you are using their operating system, you may wish to consider something better, such as the Apple systems, Linux or a BSD?
MS claim that bad people were using these no-IP domains in connection with malware.
Well Microsoft, in case you haven't noticed, these malwares, naughty though they may well be, presumably only run on Microsoft OS enabled computers. So it could be argued that you yourselves are permitting malware and perhaps the flaws in Windows are what should be addressed rather than removing legitimate websites (mine is simply a database of a specific surname) from the internet.
I do not use MS operating systems, so I don't have any problem with malware. Perhaps, if you are using their operating system, you may wish to consider something better, such as the Apple systems, Linux or a BSD?
Friday, June 06, 2014
Long time, no post!
Blimey! Just popped over to my blog to find out what I had written about my experiments with the Raspberry Pi and my old webcams - seems I didn't even note that I had the Pi!
I might get around to updating you all about the Pi soon (and I have two of the things now).
Meanwhile, a quick update. I have removed the Three box thing - it was OK, but the internet here is so slow that it just loses any sort of sync on a call after a few seconds. Easier to just turn it off and hang in a window to get signal.
Anyhow, I am off to play with the Pi and webcam!
I might get around to updating you all about the Pi soon (and I have two of the things now).
Meanwhile, a quick update. I have removed the Three box thing - it was OK, but the internet here is so slow that it just loses any sort of sync on a call after a few seconds. Easier to just turn it off and hang in a window to get signal.
Anyhow, I am off to play with the Pi and webcam!
Wednesday, September 25, 2013
iPhone phun!
Having had an Android phone for two years I was more than happy to continue with Android as I like the freedom to fiddle with the system. However, the market for Android phones is now so confusing with each company producing several similarly named models which means lots of Googling to find the differences. I got fed up with that idea and, based on the build quality, I went for an iPhone. I did have to think long and hard as I dislike Apple as much as Microsoft with their proprietry locked down OS, but I went for the iPhone anyway.
So, the iPhone has, so far been perfectly OK. Runs iOS 6.1.3 and I am quite happy. Until last night.....
Last night, a red blob (the famous "badge") appears on my Settings icon. When I look what it means, I discover that Apple expect me to install iOS 7. Not only do they want me to install it, but they have pushed the software onto my phone already! I didn't specifically download it -nor do I want it.
So my storage space (not expandable of course!) now has an extra Gig + of data stored which I cannot remove.
There is no way to clear the notification either - except by downloading the update.
Hopefully there will soon be a jailbreak for this version of iOS on my phone so that I can install something to get shot of the notification about the update. For now, the Settings icon, together with the annoying red badge have been stuck onto another screen - so I don't have it peering at me on the main home screen.
Apple have just lost me as a customer for the future with this petty annoying little trick.
My next phone will be an Android again - but probably a decent quality one.
UPDATE:
I now have the stupid iPhone jailbroken - thanks to the hard work of the jailbreaking guys.
All is now relatively well. The phone is more under my control and the annoying badge issue - and the loss of space - are sorted!
Because my 3G connection is several times faster than my "broadband", and I get unlimited data on my phone, I use the phone when I need to download large files. It is a pain to locate them once downloaded (and to ensure all is deleted once I have transferred the files), but most handy!
And, as a matter of interest, Android also now act as some sort of "benevolent" guardian - they no longer allow you to download apps that they feel affect their profits - so no ad-blockers etc.
I have an Android tablet and had to root it to avoid my retinas being burned out by advertising.
Very very sad that Android and Apple both seem to feel that their users are commodities to view spam.
I expect this from Microsoft, but Android? Really?
Well, when my phone contract expires, I will not be getting a new phone.
So, the iPhone has, so far been perfectly OK. Runs iOS 6.1.3 and I am quite happy. Until last night.....
Last night, a red blob (the famous "badge") appears on my Settings icon. When I look what it means, I discover that Apple expect me to install iOS 7. Not only do they want me to install it, but they have pushed the software onto my phone already! I didn't specifically download it -nor do I want it.
So my storage space (not expandable of course!) now has an extra Gig + of data stored which I cannot remove.
There is no way to clear the notification either - except by downloading the update.
Hopefully there will soon be a jailbreak for this version of iOS on my phone so that I can install something to get shot of the notification about the update. For now, the Settings icon, together with the annoying red badge have been stuck onto another screen - so I don't have it peering at me on the main home screen.
Apple have just lost me as a customer for the future with this petty annoying little trick.
My next phone will be an Android again - but probably a decent quality one.
UPDATE:
I now have the stupid iPhone jailbroken - thanks to the hard work of the jailbreaking guys.
All is now relatively well. The phone is more under my control and the annoying badge issue - and the loss of space - are sorted!
Because my 3G connection is several times faster than my "broadband", and I get unlimited data on my phone, I use the phone when I need to download large files. It is a pain to locate them once downloaded (and to ensure all is deleted once I have transferred the files), but most handy!
And, as a matter of interest, Android also now act as some sort of "benevolent" guardian - they no longer allow you to download apps that they feel affect their profits - so no ad-blockers etc.
I have an Android tablet and had to root it to avoid my retinas being burned out by advertising.
Very very sad that Android and Apple both seem to feel that their users are commodities to view spam.
I expect this from Microsoft, but Android? Really?
Well, when my phone contract expires, I will not be getting a new phone.
Friday, August 30, 2013
Home Signal Update
OK, well I have been running the Home Signal box for a couple of days and thought I should report back on it.
Coverage around the house is good, rather than amazing - I get a decent signal all over, but only 2 or 3 bars in the kitchen for example, rather than the full 5 bar signal I get in some areas.
When in a call, there is a noticeable lag - rather like the old satellite links on the TV in the 1990s... perhaps half a second or so.Acceptable though - much better than being unable to make a call at all!
Problems -
The box decided to go off for some reason one day - I had no signal and when I checked, it had gone offline. Unplugging and plugging it back in fixed that.
The other problem I have had was more strange. We were testing out something on my wifes phone (which is with O2) and I tried to ring her phone - I didn't hear any dialing noise as I would normally and didn't hear her answer. I couldn't hear any conversation either. I tried ringing my landline - and still no dialling noise or anything.
When I looked at the Home Signal, it had a quickly flashing green light - as if it was in use, even though it wasn't. I used the reset button to attempt to sort things - and that worked fine. But this problem is a little worrying because to all intent the box was working and my phone had a good signal etc - but was useless and could not make or receive calls....
I shall be watching the box more carefully for a while to see if that was a one off or a genuine issue.
Coverage around the house is good, rather than amazing - I get a decent signal all over, but only 2 or 3 bars in the kitchen for example, rather than the full 5 bar signal I get in some areas.
When in a call, there is a noticeable lag - rather like the old satellite links on the TV in the 1990s... perhaps half a second or so.Acceptable though - much better than being unable to make a call at all!
Problems -
The box decided to go off for some reason one day - I had no signal and when I checked, it had gone offline. Unplugging and plugging it back in fixed that.
The other problem I have had was more strange. We were testing out something on my wifes phone (which is with O2) and I tried to ring her phone - I didn't hear any dialing noise as I would normally and didn't hear her answer. I couldn't hear any conversation either. I tried ringing my landline - and still no dialling noise or anything.
When I looked at the Home Signal, it had a quickly flashing green light - as if it was in use, even though it wasn't. I used the reset button to attempt to sort things - and that worked fine. But this problem is a little worrying because to all intent the box was working and my phone had a good signal etc - but was useless and could not make or receive calls....
I shall be watching the box more carefully for a while to see if that was a one off or a genuine issue.
Wednesday, August 21, 2013
Home Signal from Three
Well, the Home Signal box has arrived and thought I would pop a quick post about it on here.
The box wasn't the white, upright one I have seen on various videos - it was a black, lozenge shaped one.
First snag was trying to fit the ethernet cable into the back of the Home Signal - it is a pretty fiddly fit due to the size of the end of the cable and the overhanging cover of the Home Signal - but it went in eventually. It should have been an easier fit frankly, so if I was scoring it, it would lose a mark for that.
I had already read other peoples comments, so I reset the SIM card before going any further - some people found they were not fully inserted.
Once connected and turned on, I had a red light flashing slowly - lighting about once every second or two. Looking at my router settings, the Home Signal box didn't seem to be allocated an IP address and looking at the instructions which came with it, the slow single flash indicated that it is not connected to the broadband. So I used the reset button on the Home Signal to reset the thing and after 5 seconds, I released it and straight away I got the flashing green light which signifies that the box is starting to set things up.
After a few minutes, my mobile suddenly went from " No Signal" or at best 1 bar to 4 or 5 bars (seems to fluctuate a little but 4 or 5 is great!) - and that is in the room below where the Home Signal is situated.
Not only can I now make calls from inside my home, but I assume the lack of struggling to get signal will help the battery life on my phone too.
I shall report again once I have played a little more.
The box wasn't the white, upright one I have seen on various videos - it was a black, lozenge shaped one.
First snag was trying to fit the ethernet cable into the back of the Home Signal - it is a pretty fiddly fit due to the size of the end of the cable and the overhanging cover of the Home Signal - but it went in eventually. It should have been an easier fit frankly, so if I was scoring it, it would lose a mark for that.
I had already read other peoples comments, so I reset the SIM card before going any further - some people found they were not fully inserted.
Once connected and turned on, I had a red light flashing slowly - lighting about once every second or two. Looking at my router settings, the Home Signal box didn't seem to be allocated an IP address and looking at the instructions which came with it, the slow single flash indicated that it is not connected to the broadband. So I used the reset button on the Home Signal to reset the thing and after 5 seconds, I released it and straight away I got the flashing green light which signifies that the box is starting to set things up.
After a few minutes, my mobile suddenly went from " No Signal" or at best 1 bar to 4 or 5 bars (seems to fluctuate a little but 4 or 5 is great!) - and that is in the room below where the Home Signal is situated.
Not only can I now make calls from inside my home, but I assume the lack of struggling to get signal will help the battery life on my phone too.
I shall report again once I have played a little more.
Wednesday, August 14, 2013
Damn You once again Google!
Google has finally forced their new "Compose" version onto their users - just like when they stuffed us with this new look Gmail.
Until recently, as they do with all their changes, this was able to be reverted to the older version via the Settings or Options or whatever link.
Now the new Compose has been foisted on me - and frankly, just like the changes to Blogger or many other Google things, I don't like it.
Not only is it annoying to be forced to change whether I like it or not, but it will also mean that many "Techies" - including myself - will get calls from Mothers/Grannies/non computer litereate folks/ demanding help because..."Google/Gmail is broken!" or "My computer has a virus because Gmail looks wrong..."
If it wasn't for the fact that I can easily get my Gmail from anywhere and any randon connection, it would be gone from my life.
Totally annoying.
Update: 17th August and my mother has been on the phone confused about the changes to her Gmail....
Thanks Gmail.....
Until recently, as they do with all their changes, this was able to be reverted to the older version via the Settings or Options or whatever link.
Now the new Compose has been foisted on me - and frankly, just like the changes to Blogger or many other Google things, I don't like it.
Not only is it annoying to be forced to change whether I like it or not, but it will also mean that many "Techies" - including myself - will get calls from Mothers/Grannies/non computer litereate folks/ demanding help because..."Google/Gmail is broken!" or "My computer has a virus because Gmail looks wrong..."
If it wasn't for the fact that I can easily get my Gmail from anywhere and any randon connection, it would be gone from my life.
Totally annoying.
Update: 17th August and my mother has been on the phone confused about the changes to her Gmail....
Thanks Gmail.....
Friday, August 09, 2013
Customer retention? Nah....
Before I start this particular post, I was originally going to update one about Orange stitiching up their customers - but it seems I didn't post that one!
So a quick resume is in order.
Not long after I signed a two year deal with Orange, they decided to up the prices - which was annoying enough, but the really annoying part was the text they sent to all those of us who were affected saying that it was in the tiny small print that they could do this and there was nothing we could do about it.
Their attitude in the text was enough to make me decide there and then to leave Orange as soon as my contract expired. A shame because their quick action to replace my phone when it went wrong was great (see one of the earlier posts about that).
Anyway, that was the background to this post.
So, contract coming to an end, I look around for another provider. This in itself proved annoying (the reasons are not really important - just down to the remoteness of my home and address issues).
But eventually, I found a good deal with the Three network. I have had a 3 phone on PAYG some years ago and got good signal all around and inside my home - ideal!
So, I signed my life away and awaited the delivery of my new phone on the two year contract I had just signed up to.
The phone arrives and I start examining it - really nice phone, but hang on.... crap signal! I can't get any signal unless the phone is sat in the windowsill and then I can get one bar (or occasionally two bars in the kitchen window!). I can get a 3G signal in the kitchen, so run Speedtest on that - which tells me I have 3.8Mb/s compared to my home broadband speeds of around 1Mb/s at best....
OK, thinks me, the 3G is nice, but the signal inside the house sucks - so off to Google for some researching!
After a short while, I come across the 3 Home Signal device - basically a signal booster for the 3 mobile signal in the house! Great - I decide t oask 3 about it. After a lot of being pushed from Customer Service to Network to the Home Signal service people, I get through to someone who asks some questions and runs a network test on the mast near here.
All is well with the mast, so he proceeds to explain to me all about how the signal travels through the air and how anything in its path - trees, walls etc - can affect the signal.... (Thanks, but I have the A+ Computer Technician certification which covered this stuff.....).
He suggests that I CANCEL my contract since the 14 day cooling off period is still in operation! No, I say, I like the 3G speed here and I have heard about this Home Signal box....
Seems 3 don't issue them unless you qualify - and the qualification seems to include being out of the 14 day trial time. A bit stupid really, because if they had told me I could have this box straight away, it would have been great customer service and would presumably help to sway thise who were less convinced of the pros of the 3 Network. To tell me that I should CANCEL is simply terrible - and I am surprised 3 have any customers if they carry on like that.
Anyway, I am waiting for the 14 day period to end and then they are supposedly ringing me back to organise this Home Signal box....
So a quick resume is in order.
Not long after I signed a two year deal with Orange, they decided to up the prices - which was annoying enough, but the really annoying part was the text they sent to all those of us who were affected saying that it was in the tiny small print that they could do this and there was nothing we could do about it.
Their attitude in the text was enough to make me decide there and then to leave Orange as soon as my contract expired. A shame because their quick action to replace my phone when it went wrong was great (see one of the earlier posts about that).
Anyway, that was the background to this post.
So, contract coming to an end, I look around for another provider. This in itself proved annoying (the reasons are not really important - just down to the remoteness of my home and address issues).
But eventually, I found a good deal with the Three network. I have had a 3 phone on PAYG some years ago and got good signal all around and inside my home - ideal!
So, I signed my life away and awaited the delivery of my new phone on the two year contract I had just signed up to.
The phone arrives and I start examining it - really nice phone, but hang on.... crap signal! I can't get any signal unless the phone is sat in the windowsill and then I can get one bar (or occasionally two bars in the kitchen window!). I can get a 3G signal in the kitchen, so run Speedtest on that - which tells me I have 3.8Mb/s compared to my home broadband speeds of around 1Mb/s at best....
OK, thinks me, the 3G is nice, but the signal inside the house sucks - so off to Google for some researching!
After a short while, I come across the 3 Home Signal device - basically a signal booster for the 3 mobile signal in the house! Great - I decide t oask 3 about it. After a lot of being pushed from Customer Service to Network to the Home Signal service people, I get through to someone who asks some questions and runs a network test on the mast near here.
All is well with the mast, so he proceeds to explain to me all about how the signal travels through the air and how anything in its path - trees, walls etc - can affect the signal.... (Thanks, but I have the A+ Computer Technician certification which covered this stuff.....).
He suggests that I CANCEL my contract since the 14 day cooling off period is still in operation! No, I say, I like the 3G speed here and I have heard about this Home Signal box....
Seems 3 don't issue them unless you qualify - and the qualification seems to include being out of the 14 day trial time. A bit stupid really, because if they had told me I could have this box straight away, it would have been great customer service and would presumably help to sway thise who were less convinced of the pros of the 3 Network. To tell me that I should CANCEL is simply terrible - and I am surprised 3 have any customers if they carry on like that.
Anyway, I am waiting for the 14 day period to end and then they are supposedly ringing me back to organise this Home Signal box....
Wednesday, October 03, 2012
Still ranting about 4G...
Yes, click elsewhere now if you don't wish to read my latest 4G rant!
Having complained to Ofcom and received a pretty poor reply, I went over the head of that lot to the Culture Secretary, Maria Miller.
Of course, I had to contact her via the Department for Culture, Media and Sport website, so I suspect my rant will be filtered out by some oik, but at least I passed my views on.
As you may know, there was a meeting on Tuesday between the various outfits involved in mobile rollout of 4G. They have agreed to get on with things without attempting pathetic blocking etc.
What they haven't done of course is agreed to roll out 4G to those who actually need it.
There was an article on the Beeb earlier - from their "technology correspondent". I have dropped the BBC an email about the article, inviting Rory to contact me or even come down to deepest, darkest Kernow to see what we have to suffer - despite being involved in the 4G trial.
I look forward to the reply - although I imagine I shall be ignored by both the BBC and the Culture Secretary....
Having complained to Ofcom and received a pretty poor reply, I went over the head of that lot to the Culture Secretary, Maria Miller.
Of course, I had to contact her via the Department for Culture, Media and Sport website, so I suspect my rant will be filtered out by some oik, but at least I passed my views on.
As you may know, there was a meeting on Tuesday between the various outfits involved in mobile rollout of 4G. They have agreed to get on with things without attempting pathetic blocking etc.
What they haven't done of course is agreed to roll out 4G to those who actually need it.
There was an article on the Beeb earlier - from their "technology correspondent". I have dropped the BBC an email about the article, inviting Rory to contact me or even come down to deepest, darkest Kernow to see what we have to suffer - despite being involved in the 4G trial.
I look forward to the reply - although I imagine I shall be ignored by both the BBC and the Culture Secretary....
Tuesday, September 25, 2012
I contacted Ofcom regarding the 4G rollout I mentioned in my previous post. They tell me that this is a commercial decision (as I suggested).
To appease my frustration, they did let me know that the Government are committed to providing 2Mbps universally across Britain by .... 2015. Wow! 2Meg! When the average speed in the UK now is around 9Mbps, I can only imagine what little use 2Meg will be in another two years (and that is assuming we are not going to be somehow "forgotten" here in the backwoods....
Eldest daughter just had 30Mbps installed in her flat in Bristol - and I guess it comes with free calls etc and will cost less than the 25 quid a month I am forced to pay to Talk Talk for half a meg!
To appease my frustration, they did let me know that the Government are committed to providing 2Mbps universally across Britain by .... 2015. Wow! 2Meg! When the average speed in the UK now is around 9Mbps, I can only imagine what little use 2Meg will be in another two years (and that is assuming we are not going to be somehow "forgotten" here in the backwoods....
Eldest daughter just had 30Mbps installed in her flat in Bristol - and I guess it comes with free calls etc and will cost less than the 25 quid a month I am forced to pay to Talk Talk for half a meg!
Tuesday, September 11, 2012
4G failure
So EE (the new catchy name for Everything Everywhere, previously Orange and T-Mobile) have announced their 4G rollout. Great news - IF you live in one of the major UK cities.
Yes, 4G is being supplied to those who already have superfast broadband connections, presumably so that they can remain superfast when on their mobiles walking down the street....
Well, as one of the triallists for the 4G in the first place, I was hoping that rural areas would be first to benefit.
Seems to me that economics is driving this rollout. EE will sell lots of nice shiny mobiles with 4G connectivity (I saw the HTC back when we were trialling here - and it was very nice!) and city folks will pay up for the connections. Here in the sticks, wages are low, few people live in the area, so economically un-viable for now at least I suppose. I can imagine that there is some haggling behind the scenes with the various companies asking the government for a bonus to rollout the service to the sticks.
So, my predicitions were right - good news for people who probably don't want or need 4G and bad news for those of us struggling on sub 1Mb/s connections
Yes, 4G is being supplied to those who already have superfast broadband connections, presumably so that they can remain superfast when on their mobiles walking down the street....
Well, as one of the triallists for the 4G in the first place, I was hoping that rural areas would be first to benefit.
Seems to me that economics is driving this rollout. EE will sell lots of nice shiny mobiles with 4G connectivity (I saw the HTC back when we were trialling here - and it was very nice!) and city folks will pay up for the connections. Here in the sticks, wages are low, few people live in the area, so economically un-viable for now at least I suppose. I can imagine that there is some haggling behind the scenes with the various companies asking the government for a bonus to rollout the service to the sticks.
So, my predicitions were right - good news for people who probably don't want or need 4G and bad news for those of us struggling on sub 1Mb/s connections
Friday, August 31, 2012
OK, for reasons I won't go into, I have decided to stick Xubuntu onto my EeePC.
Hilariously, the installer gives you some suggested specs "for best results". These "suggestions" are actually non-negotiable - if you don't have them, then the install won't happen. One of them is that you need over 4Gigs of disk space - which, for those who know the EeePC 701, is a bit of a problem....
You also need an internet connection - so my "straight to install" rather than "try me first" also fails as the wireless connection hasn't been set up....
So, back to the start. Created the USB live disk and used that to boot my Eee. As mentioned, I then had to head back to the Try Me option to get the wireless up and running. The other issue - the hard drive size - needs a bit more geek effort.
The HD size issue I did a quick Google on and discovered this -
http://gobitech.blogspot.co.uk/2011/06/install-ubuntu-1104-on-asus-eee-pc-701.html
So, based on the info there (the 12.04 stuff is near the bottom) I had a go at editing the relevant file. I found it easier to open a terminal . then use sudo and nano as my text editor - bearing in mind that I am installing Xubuntu, rather than the straight Ubuntu with its Gnome tools.
Then, back to installing....
Success! I now get the revised "suggestion" of 3.0Gb (I have of course already got the wireless up).
Kudos to the gobitech blog! A neat bit of work sorting that out.
From here on in, I go with my usual EeePC selections - a single partition, Ext2 file system (i.e non journalised) and no swap space. I go for these because I believe that excessive writing to the SSD card shortens its life - and journalised filesystems and swap space increases writes. This is of course debatable, but I stick to this system.
Installing one of the Ubuntu family (or any other main distro) means installing a mountain of stuff I don't want on an Eeepc - it won't be connecting to a printer for example or to a scanner. Nor will I be editing pictures...
So I shall be doing some serious editing once the system is installed.
The command line is the ideal place to see how large the installed system actually is - bearing in mind that the installer wanted 4.4GB of free space!
The command line command is df -h and when I run it on the installed system I find that 2.1 GB is used and, incidentally, there are 280 updates....
I am off to firstly cleanse the system of drivel (e.g fonts that I do not use, printers etc..) then look at the updates...
Will post later !
Hilariously, the installer gives you some suggested specs "for best results". These "suggestions" are actually non-negotiable - if you don't have them, then the install won't happen. One of them is that you need over 4Gigs of disk space - which, for those who know the EeePC 701, is a bit of a problem....
You also need an internet connection - so my "straight to install" rather than "try me first" also fails as the wireless connection hasn't been set up....
So, back to the start. Created the USB live disk and used that to boot my Eee. As mentioned, I then had to head back to the Try Me option to get the wireless up and running. The other issue - the hard drive size - needs a bit more geek effort.
The HD size issue I did a quick Google on and discovered this -
http://gobitech.blogspot.co.uk/2011/06/install-ubuntu-1104-on-asus-eee-pc-701.html
So, based on the info there (the 12.04 stuff is near the bottom) I had a go at editing the relevant file. I found it easier to open a terminal . then use sudo and nano as my text editor - bearing in mind that I am installing Xubuntu, rather than the straight Ubuntu with its Gnome tools.
Then, back to installing....
Success! I now get the revised "suggestion" of 3.0Gb (I have of course already got the wireless up).
Kudos to the gobitech blog! A neat bit of work sorting that out.
From here on in, I go with my usual EeePC selections - a single partition, Ext2 file system (i.e non journalised) and no swap space. I go for these because I believe that excessive writing to the SSD card shortens its life - and journalised filesystems and swap space increases writes. This is of course debatable, but I stick to this system.
Installing one of the Ubuntu family (or any other main distro) means installing a mountain of stuff I don't want on an Eeepc - it won't be connecting to a printer for example or to a scanner. Nor will I be editing pictures...
So I shall be doing some serious editing once the system is installed.
The command line is the ideal place to see how large the installed system actually is - bearing in mind that the installer wanted 4.4GB of free space!
The command line command is df -h and when I run it on the installed system I find that 2.1 GB is used and, incidentally, there are 280 updates....
I am off to firstly cleanse the system of drivel (e.g fonts that I do not use, printers etc..) then look at the updates...
Will post later !
Friday, August 24, 2012
Return of 4G?
The news today mentions that Everything Everywhere - the Orange/T-Mobile link up who where part of the 4G trials here in Cornwall - have been granted permission by Ofcom to start offering 4G connections.
They are slightly different to our trial - these are a different frequency I understand - but still should be a lot better than the "service" I am getting from Talk Talk (alleged 512kb "broadband" which works for 75% of the time...).
The report on the Pirate FM website quotes one of the trialists from back in the summer and then says that the 4G service may well be available in Cornwall by next month....
I shall believe that when I see it!
It will be interesting to see how much a commercial roll out of the 4G system will cost. Bearing in mind the claim the other day that average broadband speeds in the UK are now 9Mb, the stable service we had on 4G was 4Mb - so in theory, we should be paying 4/9ths of the price on average? Even if we allow for the extra expense of setting up 4G, then how about a similar price as the 10Mb ish services offered by the main ISPs? So around 15-20 quid per month?
When asked during the trial, users stated a reasonable price as being 20 to maximum of 25 quid per month - and I am happy to pay that.
I honestly expect the 4G roll out to -
1) Only be available in London
2) Cost a lot more than £20 -£25 per month
3) Be unreliable at first, despite the trials.
I would love to have my Huawei 4G router back! It was relaible, reasoanble speed and a good service.
They are slightly different to our trial - these are a different frequency I understand - but still should be a lot better than the "service" I am getting from Talk Talk (alleged 512kb "broadband" which works for 75% of the time...).
The report on the Pirate FM website quotes one of the trialists from back in the summer and then says that the 4G service may well be available in Cornwall by next month....
I shall believe that when I see it!
It will be interesting to see how much a commercial roll out of the 4G system will cost. Bearing in mind the claim the other day that average broadband speeds in the UK are now 9Mb, the stable service we had on 4G was 4Mb - so in theory, we should be paying 4/9ths of the price on average? Even if we allow for the extra expense of setting up 4G, then how about a similar price as the 10Mb ish services offered by the main ISPs? So around 15-20 quid per month?
When asked during the trial, users stated a reasonable price as being 20 to maximum of 25 quid per month - and I am happy to pay that.
I honestly expect the 4G roll out to -
1) Only be available in London
2) Cost a lot more than £20 -£25 per month
3) Be unreliable at first, despite the trials.
I would love to have my Huawei 4G router back! It was relaible, reasoanble speed and a good service.
Sunday, August 12, 2012
Damn you IE9!
Just when you thought it was safe to use CSS, IE9 decides to somehow cock it up again....
Anyone who has looked at the source code for the St Enonder OPC website will notice that, to get some little "flyout" menus, I have used CSS rather than javascript. To enable the CSS to work with older versions of IE, you need t oadd a bit of code which detects IE browsers and serves up a static version of the page - doesn't look as nice, but that is what happens if you use a non-standards compliant browser I guess. At least I coded in a bodge for those using IE....
Anyway, I have now had two different people report that neither the flyouts nor the static bodge work in IE9.
So I am going to have to find a laptop with IE9 and see what is going on there....
Will let you know how it goes!
Anyone who has looked at the source code for the St Enonder OPC website will notice that, to get some little "flyout" menus, I have used CSS rather than javascript. To enable the CSS to work with older versions of IE, you need t oadd a bit of code which detects IE browsers and serves up a static version of the page - doesn't look as nice, but that is what happens if you use a non-standards compliant browser I guess. At least I coded in a bodge for those using IE....
Anyway, I have now had two different people report that neither the flyouts nor the static bodge work in IE9.
So I am going to have to find a laptop with IE9 and see what is going on there....
Will let you know how it goes!
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